Custom Cover Company, a division of Caruso Consulting Co Ltd
Last updated: 6 September 2026. This policy is provided for information. Please have it reviewed by a qualified adviser before launch.
Some liability cannot lawfully be excluded, and we do not attempt to exclude it. Nothing on this page limits our liability for:
If you are buying as a consumer, your statutory rights always take precedence over anything written here.
Our covers are designed to protect outdoor furniture and equipment from weather, dust and debris. They are not safety equipment, they are not fireproof, and they are not designed to bear weight or to be used as shelter, packaging for transport, or protection for people or animals.
To the extent the law allows, and except as set out above, we are not liable for:
Where we are liable, our liability for any order is limited to the amount you paid for that order, except where the law requires otherwise.
Covers should be fitted only once the item beneath is cool, dry and not in use. Fitting a cover over a hot barbecue, fire pit, pizza oven or heater risks fire and damage, and is outside the intended use of the product. Allow a cover to dry before storing it, and secure the ties in high wind.
If you use our products in a way that falls outside their intended use as described above, and a third party brings a claim against us as a result, you agree to indemnify us for the reasonable costs of that claim. This does not apply where the claim arises from our own negligence or breach of contract, and it does not affect your rights as a consumer.
We are not liable for delays or failures caused by events outside our reasonable control, including extreme weather, industrial action, courier failure or supply interruption. Where such an event occurs we will contact you and, if the delay is substantial, you may cancel and receive a refund for anything you have paid for but not received.